Zoho Corporation Pvt. Ltd. Accessibility Conformance Report International Edition

(Based on VPAT® Version 2.5Rev)

Name of Product/Version: June 2025

Product Description: Vani is a visual collaboration platform where teams brainstorm, plan, and innovate over a shared infinite canvas.

Contact Information: support@vanihq.com

Notes:

  • This report’s scope is limited only to the Listing, Settings, Error, Not a Member, Request Access, Subscription Paused, Deactivated, Signup, and pages related to the Authoring Tool such as Editor, Version preview, Embed preview, and Externally shared.
  • This report does not cover our webpage at URL - www.vanihq.com
  • The accessibility options available in Vani for end users are detailed in this document, indicating the current conformance level. We are actively pursuing compliance with WCAG standards as part of our roadmap moving forward.

Evaluation Methods Used:

  • The assessment was conducted using a combination of manual and automated testing.
  • Manual testing was conducted using VoiceOver on macOS.
  • Automated testing was conducted using a combination of industry standard and custom-written static analysis tools

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can only be used in WCAG Level AAA criteria.

WCAG 2.x Report

Tables 1 and 2 also document conformance with:

  • EN 301 549:
    • Clause 9–Web
    • Clauses 10.1‒10.4 of Clause 10–Non-Web Documents
    • Clauses 11.1‒11.4 and 11.8.2 of Clause 11–Software
    • Clauses 12.1.2 and 12.2.4 of Clause 12–Documentation and support services
  • Revised Section 508:
    • Chapter 5–501.1 Scope and 504.2 Content Creation or Editing
    • Chapter 6–602.3 Electronic Support Documentation

Notes:

  • When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.
  • The conformance levels of “Electronic Docs”, “Software”, and “Closed” have been removed from the table because these categories are either not applicable or the report does not cover them.
  • The product has not been evaluated against the criterion under Level AAA. Hence, the table has been removed from the report.

Table 1: Success Criteria, Level A

CriteriaConformance LevelRemarks and Explanations
1.1.1 Non-text Content (Level A) Also applies to: EN 301 549 Criteria
  • 9.1.1.1 (Web)
  • 10.1.1.1 (Non-Web Document)
  • 11.1.1.1.1 (Open Functionality Software)
  • 11.1.1.1.2 (Closed Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs) Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports Authoring Tool: Partially SupportsCertain sections of the page have not marked decorative icons with the attribute 'aria-hidden'.
1.2.2 Captions (Prerecorded) (Level A)
Also applies to: EN 301 549 Criteria
  • 9.1.2.2 (Web)
  • 10.1.2.2 (Non-Web Document)
  • 11.1.2.2 (Open Functionality Software)
  • 11.1.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
Web: Not Applicable
Authoring Tool: Not Applicable
1.1.1 Non-text Content (Level A)
Also applies to:EN 301 549 Criteria
  • 9.1.1.1 (Web)
  • 10.1.1.1 (Non-Web Document)
  • 11.1.1.1.1 (Open Functionality Software)
  • 11.1.1.1.2 (Closed Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports
Authoring Tool: Partially Supports
Certain sections of the page have not marked decorative icons with the attribute aria-hidden.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:EN 301 549 Criteria
  • 9.1.2.3 (Web)
  • 10.1.2.3 (Non-Web Document)
  • 11.1.2.3.1 (Open Functionality Software)
  • 11.1.2.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Not Applicable
Software (Closed): Not Applicable
Authoring Tool: Not Applicable
1.3.1 Info and Relationships (Level A)
Also applies to:EN 301 549 Criteria
  • 9.1.3.1 (Web)
  • 10.1.3.1 (Non-Web Document)
  • 11.1.3.1.1 (Open Functionality Software)
  • 11.1.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports
Authoring Tool: Partially Supports
Web: Semantic usage of headers and roles are missing in a few pages of the product site.
1.3.2 Meaningful Sequence (Level A)
Also applies to:EN 301 549 Criteria
  • 9.1.3.2 (Web)
  • 10.1.3.2 (Non-Web Document)
  • 11.1.3.2.1 (Open Functionality Software)
  • 11.1.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports
Authoring Tool: Partially Supports
The order in which the screen reader recognizes the content does not match the visual order in some sections.
1.3.3 Sensory Characteristics (Level A)
Also applies to:EN 301 549 Criteria
  • 9.1.3.3 (Web)
  • 10.1.3.3 (Non-Web Document)
  • 11.1.3.3 (Open Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Authoring Tool: Supports
1.4.1 Use of Color (Level A)
Also applies to:EN 301 549 Criteria
  • 9.1.4.1 (Web)
  • 10.1.4.1 (Non-Web Document)
  • 11.1.4.1 (Open Functionality Software)
  • 11.1.4.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports
Authoring Tool: Supports
Web: Links are distinguishable only through color in certain places.
1.4.2 Audio Control (Level A)
Also applies to:EN 301 549 Criteria
  • 9.1.4.2 (Web)
  • 10.1.4.2 (Non-Web Document)
  • 11.1.4.2 (Open Functionality Software)
  • 11.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Web: Not Applicable
Authoring Tool: Not Applicable
No audio content that plays automatically is available.
2.1.1 Keyboard (Level A)
Also applies to:EN 301 549 Criteria
  • 9.2.1.1 (Web)
  • 10.2.1.1 (Non-Web Document)
  • 11.2.1.1.1 (Open Functionality Software)
  • 11.2.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports
Authoring Tool: Partially Supports
Web: Certain parts of the page are not accessible via the keyboard.
Authoring Tool: Certain functionality of the tool is not accessible via the keyboard.
2.1.2 No Keyboard Trap (Level A)
Also applies to:EN 301 549 Criteria
  • 9.2.1.2 (Web)
  • 10.2.1.2 (Non-Web Document)
  • 11.2.1.2 (Open Functionality Software)
  • 11.2.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Authoring Tool: Supports
Keyboard focus is never trapped in any element across the product.
2.1.4 Character Key Shortcuts (Level A 2.1 and 2.2)
Also applies to:EN 301 549 Criteria
  • 9.2.1.4 (Web)
  • 10.2.1.4 (Non-Web Document)
  • 11.2.1.4.1 (Open Functionality Software)
  • 11.2.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Supports
Authoring Tool: Supports
Web: No unique Character-key shortcuts are implemented.
Authoring Tool: Character-key shortcuts are executable only when a part of the tool is in focus.
2.2.1 Timing Adjustable (Level A)
Also applies to:EN 301 549 Criteria
  • 9.2.2.1 (Web)
  • 10.2.2.1 (Non-Web Document)
  • 11.2.2.1 (Open Functionality Software)
  • 11.2.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Authoring Tool: Supports
Any time limit set by the content is in compliance with at least one of the rules given.
2.2.2 Pause, Stop, Hide (Level A)
Also applies to:EN 301 549 Criteria
  • 9.2.2.2 (Web)
  • 10.2.2.2 (Non-Web Document)
  • 11.2.2.2 (Open Functionality Software)
  • 11.2.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Authoring Tool: Supports
Any time limit set by the content is in compliance with at least one of the rules given.
2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:EN 301 549 Criteria
  • 9.2.3.1 (Web)
  • 10.2.3.1 (Non-Web Document)
  • 11.2.3.1 (Open Functionality Software)
  • 11.2.3.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Authoring Tool: Supports
2.4.1 Bypass Blocks (Level A)
Also applies to:EN 301 549 Criteria
  • 9.2.4.1 (Web)
  • 10.2.4.1 (Non-Web Document) – Does not apply
  • 11.2.4.1 (Open Functionality Software) – Does not apply
  • 11.2.4.1 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports
Authoring Tool: Supports
2.4.2 Page Titled (Level A)
Also applies to:EN 301 549 Criteria
  • 9.2.4.2 (Web)
  • 10.2.4.2 (Non-Web Document)
  • 11.2.4.2 (Open Functionality Software) – Does not apply
  • 11.2.4.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Authoring Tool: Supports
2.4.3 Focus Order (Level A)
Also applies to:EN 301 549 Criteria
  • 9.2.4.3 (Web)
  • 10.2.4.3 (Non-Web Document)
  • 11.2.4.3 (Open Functionality Software)
  • 11.2.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Authoring Tool: Partially Supports
Web: Focus order matches the visual and programmatically determined order.
Authoring Tool: Certain components of the tool have an irregular focus order.
2.4.4 Link Purpose (In Context) (Level A)
Also applies to: EN 301 549 Criteria
  • 9.2.4.4 (Web)
  • 10.2.4.4 (Non-Web Document)
  • 11.2.4.4 (Open Functionality Software)
  • 11.2.4.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Authoring Tool: Supports
2.5.1 Pointer Gestures (Level A 2.1 and 2.2)
Also applies to: EN 301 549 Criteria
  • 9.2.5.1 (Web)
  • 10.2.5.1 (Non-Web Document)
  • 11.2.5.1 (Open Functionality Software)
  • 11.2.5.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Supports
Authoring Tool: Supports
2.5.2 Pointer Cancellation (Level A 2.1 and 2.2)
Also applies to: EN 301 549 Criteria
  • 9.2.5.2 (Web)
  • 10.2.5.2 (Non-Web Document)
  • 11.2.5.2 (Open Functionality Software)
  • 11.2.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Supports
Authoring Tool: Supports
2.5.3 Label in Name (Level A 2.1 and 2.2)
Also applies to: EN 301 549 Criteria
  • 9.2.5.3 (Web)
  • 10.2.5.3 (Non-Web Document)
  • 11.2.5.3.1 (Open Functionality Software)
  • 11.2.5.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Supports
Authoring Tool: Supports
2.5.4 Motion Actuation (Level A 2.1 and 2.2)
Also applies to: EN 301 549 Criteria
  • 9.2.5.4 (Web)
  • 10.2.5.4 (Non-Web Document)
  • 11.2.5.4 (Open Functionality Software)
  • 11.2.5.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Not Applicable
Authoring Tool: Not Applicable
3.1.1 Language of Page (Level A)
Also applies to: EN 301 549 Criteria
  • 9.3.1.1 (Web)
  • 10.3.1.1 (Non-Web Document)
  • 11.3.1.1.1 (Open Functionality Software)
  • 11.3.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Authoring Tool: Supports
3.2.1 On Focus (Level A)
Also applies to: EN 301 549 Criteria
  • 9.3.2.1 (Web)
  • 10.3.2.1 (Non-Web Document)
  • 11.3.2.1 (Open Functionality Software)
  • 11.3.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Authoring Tool: Supports
3.2.2 On Input (Level A)
Also applies to: EN 301 549 Criteria
  • 9.3.2.2 (Web)
  • 10.3.2.2 (Non-Web Document)
  • 11.3.2.2 (Open Functionality Software)
  • 11.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Authoring Tool: Supports
3.2.6 Consistent Help (Level A 2.2 only)
EN 301 549 Criteria – Does not apply
Revised Section 508 – Does not apply
Web: Supports
3.3.1 Error Identification (Level A)
Also applies to: EN 301 549 Criteria
  • 9.3.3.1 (Web)
  • 10.3.3.1 (Non-Web Document)
  • 11.3.3.1.1 (Open Functionality Software)
  • 11.3.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports
Authoring Tool: Supports
Described errors are not linked to the input field for screen readers. They are visually receptive.
3.3.2 Labels or Instructions (Level A)
Also applies to: EN 301 549 Criteria
  • 9.3.3.2 (Web)
  • 10.3.3.2 (Non-Web Document)
  • 11.3.3.2 (Open Functionality Software)
  • 11.3.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Authoring Tool: Supports
3.3.7 Redundant Entry (Level A 2.2 only)
EN 301 549 Criteria – Does not apply
Revised Section 508 – Does not apply
Web: Partially SupportsSome input fields have been restricted for autocomplete
4.1.1 Parsing (Level A)
Applies to: WCAG 2.0 and 2.1 – Always answer ‘Supports’
WCAG 2.2 (obsolete and removed) – Does not apply
Also applies to: EN 301 549 Criteria
  • 9.4.1.1 (Web)
  • 10.4.1.1 (Non-Web Document)
  • 11.4.1.1.1 (Open Functionality Software)
  • 11.4.1.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
SupportsFor WCAG 2.0, 2.1, EN 301 549, and Revised 508 Standards, the September 2023 errata update indicates this criterion is always supported. See the WCAG 2.0 Editorial Errata and the WCAG 2.1 Editorial Errata.
4.1.2 Name, Role, Value (Level A)
Also applies to: EN 301 549 Criteria
  • 9.4.1.2 (Web)
  • 10.4.1.2 (Non-Web Document)
  • 11.4.1.2.1 (Open Functionality Software)
  • 11.4.1.2.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports
Authoring Tool: Partially Supports
Some part of the content has improper roles or names.

Table 2: Success Criteria, Level AA

CriteriaConformance LevelRemarks and Explanations
1.2.4 Captions (Live) (Level AA 2.1 and 2.2)
Also applies to: EN 301 549 Criteria
  • 9.1.2.4 (Web)
  • 10.1.2.4 (Non-Web Document)
  • 11.1.2.4 (Open Functionality Software)
  • 11.1.2.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Not Applicable
Authoring Tool: Not Applicable
Live content capability is not present.
1.2.5 Audio Description (Prerecorded) (Level AA)
Also applies to: EN 301 549 Criteria
  • 9.1.2.5 (Web)
  • 10.1.2.5 (Non-Web Document)
  • 11.1.2.5 (Open Functionality Software)
  • 11.1.2.5 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Not Applicable
Authoring Tool: Not Applicable
Content satisfying the criteria is not available.
1.3.4 Orientation (Level AA 2.1 and 2.2)
Also applies to: EN 301 549 Criteria
  • 9.1.3.4 (Web)
  • 10.1.3.4 (Non-Web Document)
  • 11.1.3.4 (Open Functionality Software)
  • 11.1.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Supports
Authoring Tool: Supports
1.3.5 Identify Input Purpose (Level AA 2.1 and 2.2)
Also applies to: EN 301 549 Criteria
  • 9.1.3.5 (Web)
  • 10.1.3.5 (Non-Web Document)
  • 11.1.3.5.1 (Open Functionality Software)
  • 11.1.3.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Partially Supports
Authoring Tool: Partially Supports
Certain sections of the webpage and tool are yet to support this criteria.
1.4.3 Contrast (Minimum) (Level AA)
Also applies to: EN 301 549 Criteria
  • 9.1.4.3 (Web)
  • 10.1.4.3 (Non-Web Document)
  • 11.1.4.3 (Open Functionality Software)
  • 11.1.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports
Authoring Tool: Partially Supports
Certain stylized texts do not meet the criteria in the listing and settings page.
1.4.4 Resize text (Level AA)
Also applies to: EN 301 549 Criteria
  • 9.1.4.4 (Web)
  • 10.1.4.4 (Non-Web Document)
  • 11.1.4.4.1 (Open Functionality Software)
  • 11.1.4.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports
Authoring Tool: Partially Supports
Certain sections of the webpage and tool are yet to support this criteria.
1.4.5 Images of Text (Level AA)
Also applies to: EN 301 549 Criteria
  • 9.1.4.5 (Web)
  • 10.1.4.5 (Non-Web Document)
  • 11.1.4.5.1 (Open Functionality Software)
  • 11.1.4.5.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Authoring Tool: Supports
1.4.10 Reflow (Level AA 2.1 and 2.2)
Also applies to: EN 301 549 Criteria
  • 9.1.4.10 (Web)
  • 10.1.4.10 (Non-Web Document)
  • 11.1.4.10 (Open Functionality Software)
  • 11.1.4.10 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Partially Supports
Authoring Tool: Does not support
Web: Certain webpages are yet to support this criteria.
Authoring Tool: Considering the toolbars and layout is essential, we are working on bringing them into a 320 x 256 px layout.
1.4.11 Non-text Contrast (Level AA 2.1 and 2.2)
Also applies to: EN 301 549 Criteria
  • 9.1.4.11 (Web)
  • 10.1.4.11 (Non-Web Document)
  • 11.1.4.11 (Open Functionality Software)
  • 11.1.4.11 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Supports
Authoring Tool: Supports
1.4.12 Text Spacing (Level AA 2.1 and 2.2)
Also applies to: EN 301 549 Criteria
  • 9.1.4.12 (Web)
  • 10.1.4.12 (Non-Web Document)
  • 11.1.4.12 (Open Functionality Software)
  • 11.1.4.12 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Partially Supports
Authoring Tool: Partially Supports
Certain sections of the webpage and tool are yet to support this criteria.
1.4.13 Content on Hover or Focus (Level AA 2.1 and 2.2)
Also applies to: EN 301 549 Criteria
  • 9.1.4.13 (Web)
  • 10.1.4.13 (Non-Web Document)
  • 11.1.4.13 (Open Functionality Software)
  • 11.1.4.13 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Does not support
Authoring Tool: Does not support
Web: Tooltips in sections of our page(s) are yet to support this criteria
Authoring Tool: Tooltips in sections of our tool are yet to support this criteria
2.4.5 Multiple Ways (Level AA)
Also applies to: EN 301 549 Criteria
  • 9.2.4.5 (Web)
  • 10.2.4.5 (Non-Web Document) – Does not apply
  • 11.2.4.5 (Open Functionality Software) – Does not apply
  • 11.2.4.5 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports
Authoring Tool: Supports
2.4.6 Headings and Labels (Level AA)
Also applies to: EN 301 549 Criteria
  • 9.2.4.6 (Web)
  • 10.2.4.6 (Non-Web Document)
  • 11.2.4.6 (Open Functionality Software)
  • 11.2.4.6 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports
Authoring Tool: Supports
Web: Certain sections of our webpage are yet to support this criteria
2.4.7 Focus Visible (Level AA)
Also applies to: EN 301 549 Criteria
  • 9.2.4.7 (Web)
  • 10.2.4.7 (Non-Web Document)
  • 11.2.4.7 (Open Functionality Software)
  • 11.2.4.7 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Authoring Tool: Supports
2.4.11 Focus Not Obscured (Minimum) (Level AA 2.2 only)
EN 301 549 Criteria – Does not apply
Revised Section 508 – Does not apply
Web: Partially Supports
Authoring Tool: Partially Supports
Preference Pane in sections of the site cover a part of the focused elements when open.
2.5.7 Dragging Movements (Level AA 2.2 only)
EN 301 549 Criteria – Does not apply
Revised Section 508 – Does not apply
Web: Supports
Authoring Tool: Partially Supports
Authoring Tool: Reorder of elements in the tool has yet to meet this criteria
2.5.8 Target Size (Minimum) (Level AA 2.2 only)
EN 301 549 Criteria – Does not apply
Revised Section 508 – Does not apply
Web: Supports
Authoring Tool: Supports
3.1.2 Language of Parts (Level AA)
Also applies to: EN 301 549 Criteria
  • 9.3.1.2 (Web)
  • 10.3.1.2 (Non-Web Document)
  • 11.3.1.2 (Open Functionality Software) – Does not apply
  • 11.3.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports
Authoring Tool: Partially Supports
We provide translations every three months. During this period, any newly added text is not translated. In this case, there is no indication that the sentence is in English.
3.2.3 Consistent Navigation (Level AA)
Also applies to: EN 301 549 Criteria
  • 9.3.2.3 (Web)
  • 10.3.2.3 (Non-Web Document) – Does not apply
  • 11.3.2.3 (Open Functionality Software) – Does not apply
  • 11.3.2.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports
Authoring Tool: Supports
3.2.4 Consistent Identification (Level AA)
Also applies to: EN 301 549 Criteria
  • 9.3.2.4 (Web)
  • 10.3.2.4 (Non-Web Document) – Does not apply
  • 11.3.2.4 (Open Functionality Software) – Does not apply
  • 11.3.2.4 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports
Authoring Tool: Supports
3.3.3 Error Suggestion (Level AA)
Also applies to: EN 301 549 Criteria
  • 9.3.3.3 (Web)
  • 10.3.3.3 (Non-Web Document)
  • 11.3.3.3 (Open Functionality Software)
  • 11.3.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Not Applicable
Authoring Tool: Not Applicable
Suggestions for corrections are not known for any input errors.
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Also applies to: EN 301 549 Criteria
  • 9.3.3.4 (Web)
  • 10.3.3.4 (Non-Web Document)
  • 11.3.3.4 (Open Functionality Software)
  • 11.3.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Not Applicable
Authoring Tool: Not Applicable
This report does not include webpages that involve any financial or legal commitments
3.3.8 Accessible Authentication (Minimum) (Level AA 2.2 only)
EN 301 549 Criteria – Does not apply
Revised Section 508 – Does not apply
Web: Not ApplicableWeb: No cognitive tests are implemented in the product
4.1.3 Status Messages (Level AA 2.1 and 2.2)
Also applies to: EN 301 549 Criteria
  • 9.4.1.3 (Web)
  • 10.4.1.3 (Non-Web Document)
  • 11.4.1.3 (Open Functionality Software)
  • 11.4.1.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Supports
Authoring Tool: Supports

EN 301 549 Report

Notes:

Clause 4: Functional Performance Statements (FPS)

Notes:

CriteriaConformance LevelRemarks and Explanations
4.2.1 Usage without visionWeb: Partially Support Web: Most functionality is usable without vision. Exceptions are noted in:
  • 1.1.1 Non-Text Content
  • 1.3.1 Info and Relationships
  • 1.3.2 Meaningful Sequence
  • 1.4.1 Use of Color
  • 2.4.3 Focus Order
  • 2.4.6 Headings and Labels
  • 3.1.2 Language of Parts
  • 3.3.1 Error Identification
  • 4.1.2 Name, Role, Value
  • 4.1.3 Status Messages
4.2.2 Usage with limited visionWeb: Does Not Support Web: Most, if not all, functionality is not usable with limited vision. Examples are noted in:
  • 1.1.1 Non-Text Content
  • 1.3.1 Info and Relationships
  • 1.3.2 Meaningful Sequence
  • 1.4.1 Use of Color
  • 1.4.3 Contrast (Minimum)
  • 1.4.4 Resize Text
  • 1.4.10 Reflow
  • 1.4.11 Non-Text Contrast
  • 1.4.12 Text Spacing
  • 1.4.13 Content on Hover or Focus
  • 2.1.1 Keyboard
  • 2.4.3 Focus Order
  • 2.4.6 Headings and Labels
  • 2.4.7 Focus Visible
  • 3.1.2 Language of Parts
  • 3.3.1 Error Identification
  • 3.3.2 Labels or Instructions
  • 4.1.2 Name, Role, Value
4.2.3 Usage without perception of colorWeb: Partially Support Web: Most functionality is usable without perception of color. Exceptions are noted in:
  • 1.4.1 Use of Color
  • 1.4.3 Contrast (Minimum)
  • 1.4.11 Non-Text Contrast
  • 3.3.1 Error Identification
4.2.4 Usage without hearingWeb: Partially Supports Web: Most functionality is usable without hearing. Exceptions are noted in:
  • 3.1.2 Language of Parts
4.2.5 Usage with limited hearingWeb: Partially Supports Web: Most functionality is usable with limited hearing. Exceptions are noted in:
  • 3.1.2 Language of Parts
4.2.6 Usage with no or limited vocal capabilityWeb: Not ApplicableWeb: The product does not require the use of speech or other vocal output.
4.2.7 Usage with limited manipulation or strengthWeb: Does Not Support Web: Most functionality is usable by people with limited manipulation and does not require manipulation, simultaneous action, or hand strength. Exceptions are noted in:
  • 1.4.13 Content on Hover or Focus
  • 2.1.1 Keyboard
  • 2.4.3 Focus Order
  • 2.4.6 Headings and Labels
  • 2.4.7 Focus Visible
  • 4.1.2 Name, Role, Value
4.2.8 Usage with limited reachNot ApplicableWeb: The application is not a freestanding or installed product.
4.2.9 Minimize photosensitive seizure triggersWeb: SupportsWeb: The application does not contain flashing content or media.
4.2.10 Usage with limited cognition, language or learningWeb: Partially Supports Web: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology. The product provides labeling for most controls.
Exceptions are noted in:
  • 1.4.1 Use of Color
  • 2.4.7 Focus Visible
  • 4.1.1 Parsing
  • 4.1.2 Name, Role, Value
4.2.11 PrivacyWeb: SupportsThe application does not provide any privacy features

Clause 5: Generic Requirements

Notes:

CriteriaConformance LevelRemarks and Explanations
5.1 Closed functionalityHeading cell—no response requiredHeading cell—no response required
5.1.2 GeneralHeading cell—no response requiredHeading cell—no response required
5.1.2.1 Closed functionalitySee 5.2 through 13See information in 5.2 through 13
5.1.2.2 Assistive technologySee 5.1.3 through 5.1.6See information in 5.1.3 through 5.1.6
5.1.3 Non-visual accessHeading cell—no response requiredHeading cell—no response required
5.1.3.1 Audio output of visual informationNot ApplicableThe product does not have closed functionality.
5.1.3.2 Auditory output delivery including speechNot ApplicableThe product does not have closed functionality.
5.1.3.3 Auditory output correlationNot ApplicableThe product does not have closed functionality.
5.1.3.4 Speech output user controlNot ApplicableThe product does not have closed functionality.
5.1.3.5 Speech output automatic interruptionNot ApplicableThe product does not have closed functionality.
5.1.3.6 Speech output for non-text contentNot ApplicableThe product does not have closed functionality.
5.1.3.7 Speech output for video informationNot ApplicableThe product does not have closed functionality.
5.1.3.8 Masked entryNot ApplicableThe product does not have closed functionality.
5.1.3.9 Private access to personal dataNot ApplicableThe product does not have closed functionality.
5.1.3.10 Non-interfering audio outputNot ApplicableThe product does not have closed functionality.
5.1.3.11 Private listening volumeNot ApplicableThe product does not have closed functionality.
5.1.3.12 Speaker volumeNot ApplicableThe product does not have closed functionality.
5.1.3.13 Volume resetNot ApplicableThe product does not have closed functionality.
5.1.3.14 Spoken languagesNot ApplicableThe product does not have closed functionality.
5.1.3.15 Non-visual error identificationNot ApplicableThe product does not have closed functionality.
5.1.3.16 Receipts, tickets, and transactional outputsNot ApplicableThe product does not have closed functionality.
5.1.4 Functionality closed to text enlargementNot ApplicableThe product does not have closed functionality.
5.1.5 Visual output for auditory informationNot ApplicableThe product does not have closed functionality.
5.1.6 Operation without keyboard interfaceHeading cell—no response requiredHeading cell—no response required
5.1.6.1 Closed functionalitySee 5.1.3.1 through 5.1.3.16See information in 5.1.3.1 through 5.1.3.16
5.1.6.2 Input focusNot ApplicableThe product does not have closed functionality.
5.1.7 Access without speechNot ApplicableThe product does not have closed functionality.
5.2 Activation of accessibility featuresNot ApplicableThe product does not have closed functionality.
5.3 BiometricsNot ApplicableThe criterion is not relevant to the product. The product does not have a feature relevant to 5.3 Biometrics.
5.4 Preservation of accessibility information during conversionNot ApplicableWeb: The content does not save content with accessibility information.
5.5 Operable partsHeading cell—no response requiredHeading cell—no response required
5.5.1 Means of operationNot ApplicableThe product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate.
5.5.2 Operable parts discernibilityNot ApplicableThe criterion is not relevant to the product. The product does not have a feature relevant to 5.5 Operable parts – 5.5.2 Operable parts discernibility
5.6 Locking or toggle controlsHeading cell—no response requiredHeading cell—no response required
5.6.1 Tactile or auditory statusNot ApplicableTactile or auditory status is not included in the product.
5.6.2 Visual statusSupportsVisual status of controls is discernible in the product.
5.7 Key repeatNot ApplicableKey repeat functionality is not found in the product.
5.8 Double-strike key acceptanceNot ApplicableDouble-strike key acceptance is not found in the product.
5.9 Simultaneous user actionsSupportsThe product is compatible with the criteria and provides UI options for any user action that might require keys.

Clause 6: ICT with Two-Way Voice Communication

Notes:

CriteriaConformance LevelRemarks and Explanations
6.1 Audio bandwidth for speechSupports
6.2 Real-time text (RTT) functionalityHeading cell—no response requiredHeading cell—no response required
6.2.1.1 RTT communicationDoes Not SupportThe product does not provide RTT functionality.
6.2.1.2 Concurrent voice and textNot Applicable
6.2.2.1 Visually distinguishable displayNot Applicable
6.2.2.2 Programmatically determinable send and receive directionNot Applicable
6.2.2.3 Speaker identificationNot Applicable
6.2.2.4 Visual indicator of Audio with RTTNot Applicable
6.2.3 InteroperabilityNot Applicable
6.2.4 RTT responsivenessNot Applicable
6.3 Caller IDNot Applicable
6.4 Alternatives to voice-based servicesNot Applicable
6.5 Video communicationHeading cell—no response requiredHeading cell—no response required
6.5.1 General (informative)Heading cell—no response requiredHeading cell—no response required
6.5.2 ResolutionSupports
6.5.3 Frame rateDoes Not SupportThe product currently supports a frame rate of 15 frames per second.
6.5.4 Synchronization between audio and videoPartially SupportsAudio and video streams are typically synchronized within 100 ms. In rare scenarios where sync deviates beyond this threshold, latency might arise due to user agent processing or network issues.
6.5.5 Visual indicator of audio with videoSupports
6.5.6 Speaker identification with video (sign language) communicationDoes Not Support
6.6 Alternatives to video-based services (advisory only)Advisory—no response requiredAdvisory—no response required

Clause 7: ICT with Video Capabilities

Notes:

CriteriaConformance LevelRemarks and Explanations
7.1 Caption processing technologyHeading cell—no response requiredHeading cell—no response required
7.1.1 Captioning playbackDoes Not Support
7.1.2 Captioning synchronizationNot Applicable
7.1.3 Preservation of captioningNot Applicable
7.1.4 Captions characteristicsNot Applicable
7.1.5 Spoken subtitlesNot Applicable
7.2.1 Audio description playbackNot Applicable
7.2.2 Audio description synchronizationNot Applicable
7.2.3 Preservation of audio descriptionNot Applicable
7.3 User controls for captions and audio descriptionNot Applicable

Clause 8: Hardware

Notes: Not Applicable. The product is not a hardware product.

Clause 9: Web (see WCAG 2.x section)

Notes: Reference the WCAG 2.1 Report for related issues

Clause 10: Non-Web Documents

Notes:

CriteriaConformance LevelRemarks and Explanations
10.0 General (informative)Heading cell—no response requiredHeading cell—no response required
10.1.1.1 through 10.4.1.3See WCAG 2.x sectionSee information in WCAG 2.x section
10.5 Caption positioningNot Applicable
10.6 Audio description timingNot Applicable

Clause 11: Software

Notes:

CriteriaConformance LevelRemarks and Explanations
11.0 General (informative)Heading cell—no response requiredHeading cell—no response required
11.1.1.1 through 11.4.1.3See WCAG 2.x sectionSee information in WCAG 2.x section
11.5 Interoperability with assistive technologyHeading cell—no response requiredHeading cell—no response required
11.5.1 Closed functionalityHeading cell—no response requiredHeading cell—no response required
11.5.2 Accessibility servicesHeading cell—no response requiredHeading cell—no response required
11.5.2.1 Platform accessibility service support for software that provides a user interfaceSee 11.5.2.5 through 11.5.2.17See information in 11.5.2.5 through 11.5.2.17
11.5.2.2 Platform accessibility service support for assistive technologiesSee 11.5.2.5 through 11.5.2.17See information in 11.5.2.5 through 11.5.2.17
11.5.2.3 Use of accessibility servicesSee information in 11.5.2.5 through 11.5.2.17See information in 11.5.2.5 through 11.5.2.17
11.5.2.4 Assistive technologyNot ApplicableThe Product is not an assistive technology
11.5.2.5 Object informationPartially Supports The role, state(s), properties, boundary, name, and description of most objects can be programmatically determined, so those attributes can be perceived and conveyed by assistive technology. Exceptions are noted in:
  • 4.1.2 Name, Role, Value
11.5.2.6 Row, column, and headersNot Applicable
11.5.2.7 ValuesPartially Supports
11.5.2.8 Label relationshipsPartially Supports For most elements that act as a label for another element and elements that are labeled by another element, the labeling relationship is programmatically determinable, so it can be perceived and conveyed by assistive technology. Exceptions are noted in:
  • 4.1.2 Name, Role, Value
11.5.2.9 Parent-child relationshipsPartially Supports
11.5.2.10 TextPartially Supports
11.5.2.11 List of available actionsPartially Supports
11.5.2.12 Execution of available actionsPartially Supports
11.5.2.13 Tracking of focus and selection attributesPartially Supports
11.5.2.14 Modification of focus and selection attributesPartially Supports
11.5.2.15 Change notificationSupportsAll status messages relevant to the user interactions are available to, and presented by, assistive technology.
11.5.2.16 Modifications of states and propertiesPartially Supports
11.5.2.17 Modifications of values and textPartially Supports For most objects that have a current value and text or have a set or range of values associated with the objects, the value(s) and text is available programmatically, so it can be conveyed by assistive technology. Exceptions are noted in:
  • 4.1.2 Name, Role, Value
11.6 Documented accessibility usageHeading cell—no response requiredHeading cell—no response required
11.6.1 User control of accessibility featuresNot ApplicableThe product is not platform software, so this clause does not apply.
11.6.2 No disruption of accessibility featuresSupportsThe product does not disrupt platform features that are defined in the platform documentation as accessibility features.
11.7 User preferencesDoes Not SupportApplication does not allow users to set or modify color, contrast, font type and size, and focus cursor.
11.8 Authoring toolsHeading cell—no response requiredHeading cell—no response required
11.8.1 Content technologyHeading cell—no response requiredHeading cell—no response required
11.8.2 Accessible content creationSee WCAG 2.x section
(If not authoring tool, enter “Not Applicable”)
See information in WCAG 2.x section
11.8.3 Preservation of accessibility information in transformationsNot ApplicableProduct does not store any accessibility related information in the content created by the authoring tool.
11.8.4 Repair assistanceDoes Not SupportThe authoring tool does not provide any repair suggestions (such as the accessibility checker button) to find the accessibility issues.
11.8.5 TemplatesDoes Not SupportThe authoring tool does not provide any such templates.

Clause 12: Documentation and Support Services

Notes:

CriteriaConformance LevelRemarks and Explanations
12.1 Product documentationHeading cell—no response requiredHeading cell—no response required
12.1.1 Accessibility and compatibility featuresDoes Not Support
12.1.2 Accessible documentationSee WCAG 2.x sectionSee information in WCAG 2.x section
12.2 Support ServicesHeading cell—no response requiredHeading cell—no response required
12.2.2 Information on accessibility and compatibility featuresDoes Not Support
12.2.3 Effective communicationSupports
12.2.4 Accessible documentationSee WCAG 2.x sectionSee information in WCAG 2.x section

Clause 13: ICT Providing Relay or Emergency Service Access

Notes: Not applicable. The product does not provide relay or emergency service access.